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 reset Nokia E71

1 SOFT RESET:

Back up data from your phone Nokia E71 and memory card before doing any kind of reset. To perform this please refer to resources below.

2 Switch on the mobile phone.

3 When it goes on standby mode, press "*#7870#". Make sure you press the "*" key - some people forget this. This triggers a software reset and restores the default factory settings without losing your data. Although this action doesn't remove your personal data it still is a good idea to do back up when performing any kind of reset.

4 Enter the default code "12345" when requested.

5 HARD RESET NO. 1 - Do this if soft reset procedure above doesn't work.

Back up data.

6 Switch on the phone.

7 Press "*#7370#". Again, make sure the "*" is pressed before the "#" key. This also triggers a software reset that involves reformatting the phone. When Nokia E71 is reformatted not all data are lost due to a new feature called UDP - User Data Preservation. You won't know though what will be retained and what will be removed so perform a back up no matter what.

8 Enter the default code "12345" when requested.

9 HARD RESET NO. 2 - If hard reset no. 1 doesn't work then do these steps.

Back up data if you still can.

10 Make sure your phone is switched off.

11 Press the keys "3", "*" and the green/talk button simultaneously. This action forces a hardware reset and also reformats the device.

12 Without releasing the 3 keys mentioned above, press the "on" button.

13 When you feel the phone vibrate, release only the "on" button but not the keys in step 3.

14 When you see the Nokia boot up screen (handshake screen) then you can let go of all the keys.



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